Privacy (Policy)/ Confidentiality
As psychologist and educator, we are bound by professional secrecy. Everything you tell is subject to the professional secrecy of a psychologist and to the right to be forgotten help (GDPR), which came into effect on May 25, 2018. According to this law, your personal data may only be use for your treatment. We may never provide information about you to others without your permission. The only exception to this is if there is (imminent) danger to yourself or others.
The GDPR privacy rights
These are (in short) your rights as a client:
- The right to data portability. The right to transfer personal data.
- The right to be forgot.
- The right of access. You may view which personal data we have stored about you.
- Right to rectification and addition. You may change the processed personal data (or have it changed).
- Right to restriction of processing. You may have less data processed.
- Right relating to automated decision-making and profiling. In other words: it is about the right to a human view in decisions.
- The right to object to data processing.
Consult with your GP / other specialist
The registration form states that there is consultation with your GP. This means that your GP will receive a message about your registration and will receive a short report of the treatment after the interviews. If necessary, there can also be interim (telephone) consultation with the general practitioner. If you do not want a consultation with your GP, you must indicate this. It is not mandatory, but recommended.
Sometimes it is necessary to consult with another psychologist or psychiatrist for the proper progress of the treatment. Of course they also have their professional secrecy.
Also read: help with right to be forgotten
PraktijkPresent is affiliate with JeugdMATCH. If a professional is involve in helping young people, he or she can put a signal in JeugdMATCH. If another professional also helps the young person, they can also put a signal in JeugdMATCH. Both professionals will then receive an e-mail that a ‘match’ exists. A match can also arise because someone lives at the same address or has the same parent(s). Both professionals contact each other and the parents or young person. Together they discuss how they can best help. Before the professionals consult with each other, they ask permission from the parents.
Youth MATCH is therefore a digital tool for professionals to work better together. A professional is a professional, for example a psychiatrist, social worker or the internal counselor at school.
Your file is legally store for 15 year and then destroy. You have the right to inspect and receive a copy of your file (by appointment). You can submit a written request for earlier destruction of the file.
It may be that you are dissatisfy with the treatment or that the treatment does not offer you what you expected. If this is the case, the care provider involved would like to hear from you and will look for a solution together with you. If you cannot find a solution together, you can contact the practice owners. If this is also not satisfactory, you can contact to the NVO for information or to submit an official complaint. These bodies have an independent complaints committee.
Terms and Conditions
The above points are the most important conditions. Further general term and condition of can be found here . When you sign your treatment agreement, you also sign that you agree to these conditions.
Also read: gdpr case studies